A Front Desk Agent is the initial point of contact for guests at a lodging establishment. They are responsible for offering excellent customer care, handling check-ins and check-outs, and tackling guest issues. Moreover, they often perform tasks such as answering phone calls, booking rooms, and providing information about the hotel and its ameniti
A Hotel Associate is the first point of interaction for guests at a lodging establishment. They are responsible for providing excellent customer service, handling check-ins and check-outs, and addressing guest requests. Moreover, they often carry out tasks such as answering phone calls, booking rooms, and providing information about the hotel and
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